Privacy Policy

This Privacy Policy explains how this Neptune Play UK guide website—published at neptune-plays.com—handles information when you visit our pages, contact us by email, or interact with features such as cookies. It applies to this editorial site only, not to the separate Neptune Play gambling operator, which maintains its own privacy notice for account holders.

We aim to process personal data lawfully, fairly, and transparently in line with UK data protection standards. By continuing to use this site after reading this policy, you acknowledge the practices described below. If you do not agree, please stop using the website or adjust your browser settings to limit cookies where possible.

Who we are

This domain provides independent informational content about Neptune Play for UK readers. We are a publisher of guides and reviews, not the company that runs casino or sportsbook wallets. References to “we”, “us”, or “our” mean the team responsible for content on neptune-plays.com unless the context clearly points to the third-party operator.

Data we may collect

Information you provide. If you email [email protected], we receive your address, message content, and any attachments you choose to send. Do not include payment card numbers, government ID images, or operator passwords in email to this guide site.

Technical and usage data. Like most websites, our servers and analytics tools may record IP addresses, browser type, device identifiers, referring URLs, pages viewed, and approximate location derived from IP. This helps us understand traffic patterns, fix errors, and improve content structure.

Cookies and similar technologies. Cookies are small text files stored on your device. We may use essential cookies for basic site function, preference cookies where implemented, and analytics cookies to measure aggregated visit statistics. Third-party scripts, if present, may set their own cookies subject to their policies.

How we use your data

We use data to operate and secure the site, reply to enquiries, keep correspondence records, analyse aggregated traffic, and meet legal duties. We do not sell personal information or run gambling accounts on this domain.

Sharing and processors

We may share limited data with hosting, email, or analytics providers under contract. They should process data only on our instructions. We may also disclose information if required by law or to protect the service. Overseas transfers, if any, rely on safeguards recognised under UK rules.

Retention

We keep emails and related correspondence only as long as needed to resolve your enquiry, defend legal claims, or meet record-keeping requirements. Server logs and analytics aggregates are retained for limited periods consistent with security and reporting needs, then deleted or anonymised.

Cookies and your choices

You can control cookies through browser settings: block, delete, or alert before storage. Blocking essential cookies may affect how some pages load. This policy describes cookie categories rather than a live list; check your browser for what is stored on your device.

Your rights

Where UK data protection law applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in relevant cases. To exercise rights, email [email protected] with the subject “Privacy request”. You may complain to the Information Commissioner’s Office if you believe we have breached applicable law.

Security and external links

We apply reasonable measures to protect data, but no online channel is risk-free. Pages may link to Neptune Play or partners with separate privacy rules—review those sites before you submit account or payment details.

We may update this policy when practices or law change. Continued use after updates means you accept the revised terms where permitted.

Contact

For privacy questions or requests relating to this guide website, contact [email protected]. For data held by the Neptune Play gambling service, use the operator’s privacy contact details published on their official domain.